Refunds

Paying and Accessing Your Bill

If you are required to submit an official bill for any reason, please submit an e-mailed request to bursar@sps.cuny.edu. The Office of the Bursar accepts various methods of payments. 

Financial Aid Disbursements

The Office of the University Controller is responsible for the disbursement of all financial aid and refund checks. Students may receive their refunds in one of three ways. For the information about financial aid please contact the Office of Financial Aid. Please note financial aid refunds are based on the disbursement calendar.  

• Direct Deposit: CUNY offers direct deposit for students to receive their financial aid and tuition refunds. Direct deposit eliminates the chance that your check will get lost, misdirected, or delayed during delivery, or misplaced once you receive it. You will not need to physically visit a bank to make a deposit. There are no fees from CUNY for using direct deposit. More information on direct deposit can be found on CUNY’s website.
• Check: A check will be mailed to the address on file in CUNYfirst. If you have recently moved or changed your contact information, be sure to update your information in CUNYfirst. If you do not receive your check in the mail within 14 days of the mailing date, or your check has been lost or stolen, contact the Office of the Bursar immediately. A "stop payment" must be placed on the check by CUNY's Office of the University Controller. It may take up to four (4) weeks to receive a replacement check.

Tuition Refunds

A student's tuition and fee liability may change as a result of adding or dropping a course. Refunds are reviewed after the end of the official add/drop period each semester based on the semester’s liability calendar.